MFA - Microsoft Authenticator & Passkeys

Prerequisites

Ensure you have:

• Access to Microsoft Security Info on a desktop or laptop with JJC credentials.
• A supported smartphone or tablet capable of running Microsoft Authenticator.
  • Mobile devices must have a lock screen enabled in order to enable full passwordless features.
  • Older, unsupported devices and jailbroken/rooted phones will not work.
• Internet connection.

If you cannot meet all of these requirements or you're having issues completing these steps, contact JJC’s on-site IT support.

Setup Instructions

Step 1: Install Microsoft Authenticator

• Apple (iOS/iPadOS): Apple App Store

• Android: Google Play Store

Step 2: Configure Number Sign-In

1. Open the Authenticator app.
   1. Tap + or Add account.
   2. Tap Work or school account.
   3. Tap Sign in with QR code.
2. On your computer, log in to Microsoft Security Info with your JJC credentials.
   1. Click Add sign-in method.
   2. Click Microsoft Authenticator.
   3. Click Next (twice).
3. Scan the QR code.
4. On the computer, click Next.
5. On the phone, choose to Allow Notifications
6. Enter code and tap Yes.
7. On the computer, click Done.
8. Open the Authenticator App's main screen
9. Tap the More icon (three dots  or a hamburger menu )
10. Tap the Settings gear icon.
11. Tap Device Registration.
12. Tap +.
13. Sign in with your JJC credentials.

Step 3: Configure Passkey Sign-In (Optional)
(Requires currently supported phone OS)

1. Complete Number Sign-In setup first.
2. Open Microsoft Authenticator on your phone.
3. Select your JJC account.
4. Tap Create a passkey.
5. Tap Sign in.
6. Follow the prompts on your device to enable passkeys.

Verification

You will now see your JJC account listed.

Once you've completed setup, here's how to sign in with the Microsoft Authenticator app.