International Travel Access Request

international travel exemption country

Overview

Applies to: All Students and Staff

If traveling internationally, you must request temporary access to JJC cloud resources before you travel. Access is restricted by default outside the U.S. due to federal and institutional security policies.

View the full Institutional Procedure here: 🔗10.01.07.04 Account Access U.S. External

Important: Multifactor Authentication is still a requirement. Confirm you’ll have access to a method while traveling.

Prerequisites

Active JJC account
Travel to a non-sanctioned country
Submit before travel to ensure your supervisor and Information Security have time to review
Provide travel dates (required)

Request Steps

Go to: myaccess.microsoft.com
Select Access Packages in the left hand menu
Click International Travel Access
Enter Destination Country
Provide travel dates (max 30 days)
Business Justification is what you'll need access to

Verification

On the MyAccess page, click Request History
Choose View on the specific request

Access requests are valid for a maximum duration of 30 days. Requests must be submitted individually for each country or for longer than 30 days.

Error Messages

"Your sign-in was successful, but it does not meet the criteria to access this resource."

This message indicates you have the correct login information but have not requested a country exception or it has expired.

You must submit a General IT Request (Related Service to the right)
Include the country you visited in the request
Country exceptions are valid for 30 days only and must be requested again

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General IT Request

Note: If you’re able to sign in, we recommend using directed Service forms or search for your inquiry on the Home tab above.

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