Knowledge Base

Categories (8)

Getting Started

Information on using technology equipment and services.
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Account Access & Management

Accounts, shared drives, Goner reports, VPN, and permissions for JJC accounts.
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Software

Local and online software support.
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Hardware

Support for desktops, laptops, projectors, document and web cameras, and other technology.
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Audio Visual Technology / Production

Support for audiovisual technology, event signage, business cards, and media production.
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Information Privacy and Security

Resources and guidelines for data privacy and security.
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Printing

Information on student printing and Print Services.
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Other Academic Services

iCampus, Print Services, and other commonly used campus tools supported by departments outside of IT.
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